RD Associates events calendar
RD Associates Events Calendar 
RD Associates run a series of seminars and workshops throughout the year. Currently scheduled events and their registration forms are shown below. 
 
There is no charge for these seminars, but places are limited so advance booking is essential
 
If there is a subject you would like included in our events schedule please let us know and we will endeavour to incorporate this into our future schedule. 
 
Microsoft Dynamics CRM 2011 
Helping you Find, Win & Keep Customers 
 
Cranfield Innovation Centre, University Way, Cranfield, MK43 0BT 
 
Thursday 12th May 09:30 – 12:00 
 
Microsoft has redefined the CRM landscape with the launch of Microsoft Dynamics 2011 with both on-premise and hosted solutions. 
 
Join us at our seminar for an introduction to Microsoft Dynamics 2011 and find out why it's such a significant release. CRM has always been about helping you Find, Win & Keep Customers but Dynamics 2011 takes this to a new level, offering real competitive advantages. 
 
The phrase CRM Xtra has been coined to describe the potential of Dynamics, join us and see why it justifies this new label 
 
Presented by Richard Dodds (RD Associates) and Don Wiid (ContactEdgeCRM) 
 
 
Would you like to improve your profitability? 
Writing winning proposals & QuoteWerks 
 
Cranfield Innovation Centre, University Way, Cranfield, MK43 0BT 
 
Wednesday 18th May 09:30 - 12:00 
 
Writing winning proposals is half the battle but you also need to ensure that the proposals are giving you profitable margins, and then make sure you or your sales team follow them up. 
 
Lindsay Kepple from ActionCOACH will explain how small changes to your business can increase turnover and profits, and give you some tips on how to write successful proposals. 
 
Richard Dodds from RD Associates will be demonstrating QuoteWerks, to show you how you can produce clear, presentation quality quotes and proposals quickly and easily. You can see your profit margins on individual items, groups of items or the overall quote. QuoteWerks can be used on its’ own, or integrated with many popular CRM applications